Frequently asked questions
What is the return policy?
We want you to love your purchase! Please note that all sales are final — we don’t accept returns or give refunds except in very specific cases.
Every item includes a full description so you’ll know exactly what you’re getting before you order.
Exchanges: If something doesn’t work out, we do accept exchanges within 7 days of delivery. Items must be unworn, in original condition, and include any tags/poly bags. Customers cover shipping for exchanges.
Refunds: The only circumstance for a refund is if your order is not received due to an error on our end.
Lost Packages: If a package is lost in transit and outside of our control, refunds will not be issued — but we’ll provide a 50% discount code so you can purchase another item.
To start an exchange or for any questions, contact us at welcome2theclub@yahoo.com within 7 days of receiving your order.
When will I get my order?
We will work quickly to ship your order as soon as possible. Most items are on hand and ready to ship. Those items ship within 1-2 business days. And there are a few that are hand printed by us. Typically those items ship within 3-5 business days.
Once your order is shipped, you will receive an email with further information. Delivery times vary depending on your location.